Privacy Policy

1. Introduction

Welcome to Kalyanam Hotel & Resort. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information whenever you interact with our website, make reservations, or contact our team.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Full Name
• Email Address
• Phone Number
• Residential Address (if required)
• Check-in & Check-out Dates
• Guest Information
• Room Preferences
• Special Requests
• Booking Details
• Payment-related information (processed securely through payment providers)
• IP Address and Browser Information
• Website Usage Analytics

3. How We Use Your Information

Your information helps us provide better hospitality services. We may use your information to:

• Process reservations.
• Confirm bookings.
• Provide customer support.
• Respond to enquiries.
• Improve website functionality.
• Personalize guest experiences.
• Send booking confirmations.
• Share promotional offers (only where permitted).
• Meet legal and regulatory obligations.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, remember user preferences, and enhance website performance. You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Information Sharing

We never sell or rent your personal information.

Information may only be shared with:

• Authorized hotel staff.
• Trusted booking or payment partners.
• Government authorities where legally required.
• Technology providers maintaining our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction. Although we take reasonable precautions, no method of electronic transmission is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to provide hospitality services, fulfill legal obligations, resolve disputes, maintain business records, and enforce our agreements.

8. Third-Party Services

Our website may contain links to third-party websites including payment gateways, Google Maps, travel partners, and social media platforms. These services operate independently and have their own privacy policies. We are not responsible for their practices.

9. Your Rights

• Access your personal information.
• Correct inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent.
• Request details regarding data processing.

10. Children's Privacy

Our services are not intended for children without parental or guardian supervision. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. Updated versions will always be published on this page.

12. Contact Us